General Terms & Conditions

Pricing: Our prices are current at the time of publication, however prices are subject to change without prior notice. All prices are inclusive of GST.

Freight: Postage is charged at current Australia Post rates.

Payment Options: When purchasing goods from the Ballarat Books, payment can be made by credit card, using the Commonwealth Bank Secure Payment Server. Internet payments can be made by Visa & MasterCard. In store payment can be made by the above cards plus EFT, Cash or Money Order.

Returns: Purchases may be returned within 14 days of receipt, under the following conditions:

1. The item is faulty
2. The item was incorrectly supplied (ie: not the title that was ordered).

All other requests to return items must be authorised in advance. Items returned must be in mint condition.

Freight costs connected to return items (other than faulty/incorrectly supplied titles) are at the customer's expense. Returns can only be accepted for refund within 14 days of delivery. A copy of the original receipt must accompany the returned items. All refunds will be supplied in the same tender as the original payment. Faulty calculators are subject to warranty conditions. With proof of purchase they will be returned to the supplier for repair or replacement. Shortages or incorrect supply of orders must be notified within 7 days of delivery.

Title and Risk: The title to the goods passes to the customer upon payment. Risk shall pass to the customer on delivery to the nominated delivery address.